This one-key feature may not be available on all systems. Contact your
service provider for availability.
When you need to get in touch with your wireless service provider:
Your phone will automatically dial the provider’s customer support
number if your provider offers this feature.
If your service provider determines that the problem is Nokia-related,
their representative will direct you to the Nokia Customer Care Center
(USA) or Nokia Customer Service (Canada).
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HAVE THE PHONE OR ACCESSORY HANDY
Whether you’re calling about your phone or an accessory, have the equipment
with you when you call. For example, if you’re calling about a headset,
please have it available. If a Nokia representative asks a specific question
about the accessory, you will have it available for quick reference.
Nokia Customer Care Center, USA